Privacy Policy

1. Our Service

Transport4U is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. Any defined terms shall have the same meaning as in our User Agreement save for “you” and “your” which for the purposes of this policy shall mean Members.

2. The information we collect and how we use it

  • When you register for our service we need to know your name, postal address, e-mail address and telephone number. We may also need to know other information from time to time which we will request when necessary.
  • We gather this information to allow us to process your registration, process any Transactions you may enter into and process any payments to be made as a result of entering into such Transactions. The relevant information is then used by us, our agents or relevent registered members to communicate with you on any matter relating to the conduct of your account and the provision of the Services in general.
  • We may also use aggregate information (so no individual Members are identified) and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
  • From time to time we may contact you by post, e-mail or telephone to ask you for your feedback and comments on our Services.
  • We will always contact shippers to request feedback on the transport services provided to them.
  • We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an email message to mail@transport4u.my.
  • We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to mail@transport4u.my. We may also provide your information to carefully selected third parties whose products or services we believe may be of interest or beneficial to you. If you do not wish us to disclose your information in this way, please send an e-mail to mail@transport4u.my.

3. Our use of cookies and other information gathering technologies

We use “cookies” (small files placed on your hard drive) on certain of our pages to help analyse our web page flow, customise and improve the Services we provide and the content of the website, measure promotional effectiveness, and promote trust and internet safety.

A few important things you should know about cookies are that: We offer certain features that are available only through the use of cookies; We use cookies to help identify you and maintain your signed-in status; Most cookies are what are known as "session cookies", meaning that they are automatically eleted from your hard drive at the end of a session; You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some parts of our site; You may encounter cookies from third parties on certain pages of the sites that we do not control. Each internet browser is different. Please check the 'Help' menu of your browser should you wish to change your cookie preferences.

4. How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information. Furthermore we will comply in all respects with the provisions of the Data Protection Act.

5. Sale Of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

6. Updating Your Details

If any of the information that you have provided to us changes, for example if you change your e-mail address, name or phone number or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to mail@transport4u.my.

7. Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

8. How To Contact Transport4U

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to mail(at)transport4u.my.

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How can we help you?

We encourage transport and logistics companies to contact us, we are happy to discuss how we can help your business.

We can help any commercial or industrial enterprise achieve transport savings of up to 70%, we encourage any business organisation wanting to transport their goods to contact us, we are happy to discuss how we may reduce your transportation costs.